Terms of service.

Effective Date: August 10, 2025

Welcome to The Button, a Chrome extension owned and operated by RevOps CTRL Inc. (“RevOps CTRL,” “we,” “our,” or “us”).

This page contains both our Terms & Conditions and Privacy Policy. By installing, accessing, or using The Button, you agree to these terms. If you do not agree, do not install or use the Product.

1. About Us

  • Business Name: RevOps CTRL Inc.

  • Business Address: 301-2017 Danforth Avenue, Toronto, Ontario, Canada, M4C 1J7

  • Website: revopsctrl.com

  • Contact Email: info@revopsctrl.com

2. Description of Service

The Button is a browser extension for Chrome that displays a button on specified (“whitelisted”) websites such as CRMs or BI tools. Users can click the button to submit feedback, questions, or support requests, which are sent directly to their internal communication tool (e.g., Slack) without leaving their browser.

The extension requests access to specific domains (whitelisted websites) solely to enable the display of the feedback button and process user submissions on those sites. It does not access or collect data from websites outside this whitelist.

3. Eligibility

You must create a user account to access the Product. You must be legally capable of entering into binding agreements in your jurisdiction. There are no geographic or age restrictions.

4. Subscriptions & Payment

  • The Product is offered as a paid subscription on a month-to-month basis.

  • Payment will initially be handled via invoice, with the option to use online payment processors (such as Stripe) in the future.

  • We reserve the right to adjust subscription pricing with prior notice.

  • All fees are non-refundable. If you cancel, you will retain access until the end of your billing cycle.

5. License Grant & Restrictions

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Product for your internal business purposes only.

You may not:

  • Resell, share, or redistribute the Product.

  • Reverse-engineer, decompile, or disassemble the Product.

  • Use the Product to infringe upon any rights, engage in fraudulent or unlawful activities, or circumvent security features.

6. Information We Collect

We collect and process only the information necessary to operate and improve the Product:

6.1 Account Information

Name, email address, company name, and other details needed to set up and manage your subscription.

6.2 Browsing Data

  • URLs of whitelisted websites where the extension is active.

  • Date and time of Product use.

  • User-submitted messages, feedback, or support requests.

We do not collect your complete browsing history or any data from non-whitelisted sites.

6.3 Integration Data

Data necessary to send your messages to connected third-party services (e.g., Slack).

6.4 Technical Information

Browser type, operating system, IP address, and similar data for security, troubleshooting, and analytics.

7. How We Use Your Information

We use your information to:

  • Operate and improve the Product.

  • Deliver your submitted messages to your selected communication tool.

  • Process payments and manage accounts.

  • Prevent misuse and address technical issues.

  • Communicate about updates, support, and billing.

8. Data Storage & Security

All collected data is transmitted securely using encryption and stored on servers located in [Insert Country]. We retain your data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable technical and organizational measures to protect your data, but no method of transmission or storage is 100% secure.

9. Third-Party Services

We use trusted providers, including:

These providers process your data under their own privacy policies.

10. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share data:

  • With third-party providers as outlined above.

  • As required by law or legal process.

  • To protect the rights, property, or safety of RevOps CTRL, our users, or the public.

11. Your Consent

By installing and using the Product, you consent to the collection and processing of your information as described in this Policy. You may revoke consent at any time by uninstalling the extension and closing your account.

12. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete personal data.

  • Restrict or object to processing.

  • Request a portable copy of your data.

Contact us at info@revopsctrl.com to exercise these rights.

13. Intellectual Property

The Product, including code, design, trademarks, and content, is owned by RevOps CTRL and its partners. You own any content you submit but grant us a license to process and transmit it as needed to provide the Service.

14. Termination & Suspension

We may suspend or terminate your account, without notice, for violating these Terms or if we discontinue the Product. You may cancel anytime.

15. Disclaimer of Warranties

The Product is provided “as is” and “as available,” without warranties of any kind. We do not guarantee error-free or uninterrupted operation.

16. Limitation of Liability

To the maximum extent allowed by law, our total liability to you will not exceed the amount paid in the 12 months before the claim. We are not liable for indirect or consequential damages.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of Ontario, Canada. Disputes will be resolved exclusively in the provincial or federal courts of Toronto, Ontario.

18. Changes to This Page

We may update these Terms and this Privacy Policy. Material changes will be communicated via email or in-app notification where possible. Continued use after updates constitutes acceptance.

19. Contact

RevOps CTRL Inc.

301-2017 Danforth Avenue, Toronto, Ontario, Canada, M4C 1J7

Email: info@revopsctrl.com